Aquarela Cloud Solutions (“Aquarela”, “we”) respects your privacy and is committed to protecting the personal data processed through this website. This Privacy Policy explains what data we collect, how we use it, and your rights, in compliance with the Brazilian General Data Protection Law (Law No. 13,709/2018 – LGPD).
1. Data controller
The controller of the personal data processed on this website is Aquarela Cloud Solutions, registered under CNPJ 39.832.685/0001-78, located at Alameda Rio Negro, 503 – Suite 2020 – Alphaville, Barueri, SP – ZIP 06454-000, Brazil.
2. Data we collect
We collect only the data needed to respond to your contact and improve your experience:
- Data you provide through the contact form: name, company, email, and the message sent.
- Navigation data collected automatically, such as IP address, browser type, pages visited, and time spent, via cookies and similar technologies.
3. How we use the data
- Respond to contact requests and present our solutions;
- Send communications related to your interest, when authorized;
- Improve the operation and security of the website;
- Comply with legal and regulatory obligations.
4. Legal basis for processing
We process your data based on your consent, on Aquarela’s legitimate interest in presenting its services and handling requests, and on compliance with legal obligations, under the LGPD.
5. Data sharing
We do not sell your personal data. We may share it with technology and infrastructure providers (such as cloud providers) strictly necessary to operate the website and handle your request, always with appropriate safeguards, or when required by a competent authority.
6. Cookies
Cookies are small files stored on your device when you browse the website. We use cookies to ensure the pages work properly, remember preferences, and understand how the site is used so we can improve it.
We use the following categories of cookies:
- Essential: required for the basic operation of the site; cannot be disabled.
- Analytics: help us understand how visitors use the site (pages visited, time spent), in aggregate form.
- Functional: allow us to remember choices you made to offer a more personalized experience.
When you access the site, you can accept or decline non-essential cookies through the consent banner shown. You can also manage or disable cookies at any time in your browser settings; disabling them may affect some features.
7. Data retention
We retain data for as long as necessary for the purposes described in this Policy or as required by law. After that period, data is securely deleted or anonymized.
8. Your rights
Under the LGPD, you may at any time request: confirmation of processing; access to your data; correction of incomplete or outdated data; anonymization or deletion of unnecessary data; portability; and withdrawal of consent.
To request the exercise of any of these rights, use our dedicated privacy channel:
Exercise your rights9. Security
We adopt technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure.
10. Data Protection Officer (DPO)
Aquarela has appointed a Data Protection Officer (DPO), responsible for acting as a communication channel between the company, data subjects, and the Brazilian National Data Protection Authority (ANPD):
- Data Protection Officer (DPO): Danilo Figueiredo
- Email: danilo.figueiredo@aquarelacs.com.br
11. Contact
To exercise your rights or ask questions about this Policy, Aquarela provides a dedicated privacy channel at privacidade@aquarelacs.com.br. Requests received through this channel will be answered within 15 (fifteen) days of receipt.
12. Changes to this Policy
This Policy is reviewed periodically, at least once a year, or whenever there is a relevant change in how we process personal data. The current version will always be available on this page, with the last update date shown at the top.